Fixing Wrong Directions in Devices, Apps, and Online Maps
Frustrated by missing/wrong locations and directions in GPS devices and apps? The problem is in the mapping information used by the devices/apps! That information comes from the private sector (e.g., Google, Apple), not from the GPS satellites.
The U.S. government cannot correct mapping errors in consumer devices/apps, but has published instructions to help you report them to the responsible parties.
If you experience a sudden loss of GPS satellite signals or other unusual behavior, please report it to the authorities using our GPS Service Outages & Status Reports page.
Website Feedback
The National Coordination Office for Space-Based Positioning, Navigation, and Timing maintains the contents of GPS.gov in coordination with multiple federal agencies. Learn about us
We welcome your comments on how to improve this site.
- Report a broken link, display error, usability issue, or incorrect information on GPS.gov
- Offer a general suggestion for improving this website.
- Find out about link exchanges with GPS.gov
When reporting a display error, please specify your browser version and operating system. Including a screenshot can help.
Other Topics
Please check our Frequently Asked Questions page for answers to common questions about GPS.
Please send all other inquiries to the National Coordination Office for Space-Based Positioning, Navigation, and Timing.
The National Coordination Office cannot provide user support for GPS devices, apps, or maps. Frustrated by missing/wrong locations and directions in GPS devices and apps? See our how-to guide here!